Basic Purpose
- To distribute bread service through the restaurant and lounge
- Exceed guest’s expectations by providing a high standard service.
- Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction.
- Responsible for communicating with service staff to fulfill guests needs during service.
- Follow Hagadone Hospitality philosophy.
Essential Functions
- Stocking bread, butter, and orange glaze at the beginning of shift from bakery downstairs.
- Responsible for cleanliness of bread server area.
- Responsible for timing of bread service with large boardrooms.
- Daily sidework and stocking throughout shift.
- Lunch and Dinner service sequence knowledge.
- Stay attentive and courteous with every table.
- Responsible for prompt service and attentiveness to the Guest.
- Maintain bread and butter stocked throughout shift.
- Cleaning and drying placemats through shift.
- Work as a team player and help each other throughout your shift.
- Making eye contact and smiling when walking throughout dining room floor.
- Capacity to stand for up to five hours at a time. Have good balance, steadiness and coordination.
- High level of verbal and social skills.
- Display a confident personal presence.
- Must be able to carry 15lb tray of rolls to each table.
- Must be work with a sense of urgency and still keep composure throughout a busy shift.
COMPENSATION & BENEFITS OPPORTUNITIES
Work Perks:
- Employee meal program
- FREE parking
- Uniform provided - with in-house laundry
Medial, Dental, Vision & Life Insurance, Flexible Reimbursement Plan:
- Full Time Employees are offered these benefits first of the month following 60 days of employment
- Must maintain a minimum of 30 hours per week or more.
- Variable hour team members could be eligible12 months after their date of hire, with supervisor approval, so long as they have averaged 30+ hours per week throughout their first year.
401K Plan:
- Team members are eligible to participate at the age of 21 or greater and at the 1st of the month following 60 days of employment.
- 2% match with a 4% contribution from the team member.
PTO:
- 6 months gets 7 PTO days - 728 hours (average 28 hours per week)
- 1 year gets 10 PTO days - 1,456 hours (average 28 hours per week)
- 2-4 years gets 15 PTO days - 1,456 hours (average 28 hours per week)
- 5+ years gets 20 PTO days - 1,200 hours (average 23 hours per week)
Holiday Pay:
- Hourly team members who work on Thanksgiving and Christmas will be paid their wage at time and a half.
Employee Discounts:
- Team members enjoy 10-25% off at our beautiful Spa, 20% off at Hagadone Restaurants and Lounges (includes immediate family members and 2 friends), Free daily cruises (team member only, upon availability), discounted room rates, discounted golf rates, just to name a few!