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Sales Service Representative Job in Cleveland, Ohio US
Monster
 
 
 
 

Job Summary

Company
The Sherwin-Williams Company
Location
Cleveland, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
Less than 1 Year
Salary
$54,008.00 - $66,965.00 /year
Job Reference Code
78458297

Sales Service Representative

About the Job

This position is required to grow top line sales at assigned Menards stores within geographic territory through implementing sales/marketing programs, training activities, service and merchandising responsibilities. The store count will range based on geography and store volume. Store count ranges between 8-13 stores, average territory contains 12 stores.

Sales


Establish strong selling relationships with store associates and store management.
Continually promote and represent the brand and product strengths to Menards associates, customers/contractors discerning competitive advantage and competitor's weaknesses.
Utilize the CRM system to document sales calls and store visits. SSR will also gather and document competitor intelligence information in the CRM.
Conduct contractor and store events to promote products and to increase sales
Ensuring promotions, pricing & signage is set appropriately in each store.
Prepare Annual Grow Plan (AGP) for assigned stores in territory that meet or exceed sales & profit goals.

Training


Conduct product knowledge (PK) training sessions for current and newly hired Menards associates. Training should include features, benefits as well as selling skills and may include a demo of the products. Products include (Purdy, Bestt Liebco, Minwax, Thompson's Waterseal, White Lightning, Dutch Boy Paint).
Conduct sales training to current and newly hired Menards associates.
Promotional Display training to Menards associates.
Dutch Boy Color Collection training & feature benefits training for Menards associates. Training should include how to conduct a "color conversation" with customers.
Train store associate on equipment. i.e. tinting machines

Service


Respond to and resolve product/service/inventory issues at the store level.
Assist store associates with tinting/mixing paint as needed.
Department review of all SW products. Review all products on shelf to ensure products are fully stocked and properly displayed. Replace defected products (dents, labels,etc...)
Recovery and facing of products by down stocking, stocking shelves and putting up product orders.
Loading and maintaining software computer updates and equipment.

Merchandising / Color Collateral / Displays


Maintain store signage, merchandising displays, color chip and color card stock.
Ordering inventory of collateral to ensure inventory is stocked.

Misc. Responsibilities


P&L review & management. Review consists of expense management and tracking, collateral expenses & T&E.
Assist other Sales Service Reps as needed
Attended required conference calls
Attend local and non local trainings as required (i.e. Sales Excellence)
Attend National Sales Meeting(s)
Complete required paperwork/reports in a timely manner. This includes but is not limited to mileage tracking, expense reporting, etc..
Assist in setting product planograms
Manage projects from small to large scope
Assist in setting new stores and store re-sets

FORMAL EDUCATION:

Required:


HS Diploma, Bachelors Degree strongly preferred

Preferred:


Bachelors Degree in Business Related field (i.e. Sales, Business Management, Marketing, etc.)

KNOWLEDGE & EXPERIENCE:

Required:


1+ year previous experience in Customer Service, Sales, Marketing or other Business related field.
Ability to work a flexible work schedule. This includes evenings and weekends with up to 9 Saturday's per year.
Must have a valid drivers license
Strong Organizational & Communication skills

Preferred:


Conducting presentations to groups of employees
Experience in sales, customer service or merchandising
Ability to work independently
P&L / Budget Management

TECHNICAL/SKILL REQUIREMENTS:

Required:


Must have the ability to learn to operate the in store tinting machines
Must be able to operate an iphone & computer
Ability to understand basic computer fundaments (loading software, diagnosing problems, Excel and PowerPoint, etc.)

Preferred:


Previous paint/coatings experience

Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor requesting priority referral of protected veterans.
 
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