Job Description

The Section 8 Program Assistant provides support to a team of Program Representatives by performing a variety of administrative tasks in a team-oriented work environment.

Responsibilities:
~ Organize and mail recertification paperwork for Program Representatives
~ Manage, track, and report on the status of participant's submission of required paperwork and assist with mailing of packages and notices.
~ Assist in the review of submitted documentation and follow up with program participant's income, assets, and other necessary documents
~ Scan documents in a timely manner into the required software system
~ Assist with calculation of participant's income, assets and expenses to determine continued participation in the program
~ Maintain communication with program representatives regarding documentation and audit requirements, as needed
~ Provide support to managers and others with special projects as assigned
~ Respond to phone calls and provide information requested to clients, property owners, and other external partners.
~ Maintain a filing system for both active and inactive participants files.
~ Participate in regular staff meetings and trainings required by the funding source and/or RCAP Solutions, Inc.

Requirements:
~ Education and/or Experience: High school with 1 to 2 years related experience working at a housing or social service agency serving similar population as RCAP's; some college preferred.
~ Ability to read and interpret program related documents; write routine reports and correspondence; provide excellent customer service; and good public speaking skills. - - Ability to read and write Spanish preferred.
~ Ability to multi-task, meet deadlines, and have good mathematical skills.
~ Computer Skills: Must be proficient in Microsoft office software including Outlook, Word, and Excel.
~ Must pass a CORI

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