Job Information
Job Order ID :
NY1497115
# of Positions :
10
Minimum Education Level :
Less than High School
Experience Required :
none
Salary :
$15.50 - $17.00 hourly
Duration :
Full Time Regular
Shift :
Hours per week:
Not Specified
Job Description
Center Associates:
Part time and full time positions available at 20 - 40 hours per week. Positions are located at the Liverpool, Baldwinsville, Cicero, Fayetteville, Dewitt and Skaneateles stores.
Stores are open seven days per week, 8:00 AM - 6:30 PM. $15.50 - $17.00 per hour.
Position Summary
The Center Associate delivers world-class customer service to all retail customers by receiving
and processing packages for courier shipment and operating copiers, fax machines, binding
equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our
valued customers by providing accurate information on our array of products, services, and
best-value options and exhibits confidence by knowing best practices related to the industry.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members,
and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and
industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to
teach others
Set-up displays and arrange merchandise on counters or tables to promote sales
Obtain and receive merchandise requested or selected by customers
Answer customers questions concerning location, price, and use of merchandise
Total price and tax on merchandise purchased by customer to determine bill
Accept payments and make change; wrap or bag merchandise for customers
Remove and record amount of cash in register at end of shift
Calculate sales discount to determine price
Keep records of sales, prepare inventory of stock, and order merchandise
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
Minimum Qualifications (Knowledge, Skills, and Abilities)
Previous retail or customer service experience
High school diploma or G.E.D. preferred or equivalent combination of education and
experience
Ability to read and interpret documents such as a department manual
Job Description
Ability to speak politely and effectively with customers
Ability to apply concepts such as fractions, percentages, and ratios to practical
situations
Ability to interpret a variety of technical instructions in mathematical or diagram form
Ability to work with minimum amount of supervision under stressful conditions
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this position. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
functions.
While performing the duties of this position, the employee is regularly required to talk or
hear. The employee frequently is required to use hands or fingers, handle or feel objects,
tools, or controls. The employee is frequently required to stand; walk; sit; and reach with
hands and arms. The employee must occasionally lift and/or move up to 50 pounds and
occasionally climb ladders. Specific vision abilities required by this position include close
vision, distance vision, and the ability to adjust focus. The noise level in the work
environment is usually moderate.
Company Information
Name :
The UPS Stores
Application Information
Online :
Email :
Apply direct
:
Attn: April Hope
22 East Genesee Street
Suite 200
Baldwinsville, NY 13027
US
By Fax :
Fax to 3158956465 Attn : April Hope