Assistant Sales Manager - Heavy Commercial Trucks

Job Purpose:

To plan, initiate and conduct sales process with the corporate customers and contribute in achieving the sales targets.

Roles & Responsibilities:

• Contribute in developing sales strategy and develop tactical plans to promote the business
• Monitor and ensure future sales plan implementation and results achieved on a regular basis.
• Communicate sales plan and targets to the sales team and provide sufficient training inputs, guidance and motivation to achieve targets successfully.
• Review all prospects and where they were generated from.
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process
• Manage all aspects of the relevant showroom to ensure high standards in the layout, display, housekeeping and product information to convey the desired image of the brand and the Company.
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution.
• Establish and maintain a network of business contacts and relationships within the market to increase market awareness, obtain market/competitor intelligence and customer preference information.
• Guide, direct, develop and motivate subordinates in day to day operations & highlight performance issues and action accordingly (BM/HR etc.)
• Monitor PDI process and ensure highest level of customer satisfaction
• Ensure sales teams know of current pricing / marketing activities

Qualifications & Experience

• University degree in Mechanical Engineering
• 5 to 8 years of relevant experience in with at least 2 to 3 years in a supervisory role in Heavy Commercial Vehicle sale in the GCC market
• Networking skills.
• In-depth knowledge about local Heavy Commercial Vehicle business
• Ability to convince all stakeholders (End Users and Decision makers, i.e. Drivers and Owners of the business)
• Proven track record in Heavy Commercial Vehicle sales in GCC market
• Ability to think beyond the immediate perceived requirement of the customer