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Job Listing ID:  3992007  Job Title:   Office Assistant 
Application Deadline:  Open Until Filled Job Location:  Medford
Date Posted:  04/08/2024 Hours Worked Per Week:  40
Shift:   Day Shift
Duration of Job:   Full Time, more than 6 months
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Job Summary:  Position Summary

The Office Assistant position is pivotal, challenging and multi-focal. This position is located in Jackson county and assists in managing the agency's Southern Oregon offices. The job entails assisting the Office Manager in managing the daily operations, maintenance, supplies and activity of all the HIVA's offices. The Office Assistant plays an important role as the face of the agency to our contractors, vendors, and community partners and will provide dedicated customer service to our employees and clients. This employee will have a broad and in-depth understanding of HIV Alliance's mission, goals, and services and will effectively communicate this information.



Essential Functions and Responsibilities

Perform primary reception responsibilities at the Medford Office (greet/assist clients, incoming calls/phone messages, sharing program/contact information with new/potential clients, etc.)

Escort clients between front and back office suites (1 block distance, wheelchair accessible)

Oversee mail distribution at the Medford Office (receive/distribute mail, file packing slips, send documentation and communication to Finance, prepare shipping returns, etc.)

Coordinate vehicle check out process & maintenance for Medford & surrounding office locations

Coordinate with Facilities Coordinator & Landlord for building and area maintenance needs

Coordinate with IT for onsite assistance and troubleshooting as needed

Order supplies for the Medford & surrounding office locations, maintaining inventory and organization of supplies and storage units for Medford & surrounding office locations

Assist in orienting new Medford staff to job site, including alarm & door code access, & supporting current staff in general office functions (copies, clerical projects, scheduling, errands, events, etc.)

Build & maintain relationships with current Jackson county vendors (janitorial, maintenance, etc.)

Maintain up to date Organization Chart for all departments and staff positions

Maintain the Medford Office buildings (disinfect high-touch areas, Medford lobby staff calendar, assessing for ADA and fire safety, security & organization of the file/mail room, etc.)

Support HR & Operations team as needed, including weekly Operations Meetings & coverage

Complete data entry, chart audit & filing for program forms that contain Public Health Information

Serve on & potentially chair/co-chair an agency committee

Maintain office records/filing system (proper client records archiving, responding to records requests, filing records consistently/organized system, audit PHI upload quality assurance, etc.)

Assist Office Manager with daily operations, supplies, maintenance, etc. for various agency offices

Complete role with effective communication (pleasant, clear, effective), supporting a pleasant, clean, & professional office environment, & representing the agency with compassion & respect

Demonstrate regular sensitivity to, and ability to maintain, confidential information

For a complete job description, please visit: https://hivalliance.criterionhcm.com/jobs/51/1/#514
Job Classification:  Office Clerks, General

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Compensation
Salary:   $20.00 to $22.70 per Hour Depending on Experience, Depending on Qualifications
Benefits Offered:   Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Long-Term Disability, Retirement
Job Requirements
Experience Required: None
Education Required:  None Minimum Age:  18
  Gender:  N/A
Employer Will Perform:   Background Check
Please remember, to apply for these jobs you must be a U.S. Citizen, a Legal Permanent Resident, or otherwise authorized to work in the United States.