Job Listing
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| Job ID: 14573346 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Clinical Support Technician Otolaryngology |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
POSITION SUMMARY STATEMENT: This position will provide and/or support patient care by performing tasks and duties consistent with professional standards and HealthPartners policies and procedures. In addition, may function in supply aid and/or sterilization capacity by maintaining a safe work area and ensuring that it is adequately stocked, cleaned and organized. Implement cleaning and sterilizing procedures to support infection control and OSHA standards.
MINIMUM QUALIFICATIONS:
Education, Experience or Equivalent Combination:
High school diploma or GED
2 years customer service experience and/or healthcare experience
Complete Medical Terminology and Pharmacology online courses within six months of hire
Licensure/ Registration/ Certification:
Complete BLS course within 1 week of hire and maintained BLS certification in accordance with American Heart Association (AHA). No online only courses accepted.
Knowledge, Skills, and Abilities: Demonstrated organizational skills
Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
Demonstrated ability to follow detailed instruction work efficiently despite interruptions and maintain a courteous and cooperative manner
Demonstrated ability to function with multiple priorities and interruptions
PREFERRED QUALIFICATIONS:
Education, Experience or Equivalent Combination:
Graduate of an accredited pharmacy technician program or currently registered as a pharmacy technician with one or more years pharmacy technician experience
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Graduate of an accredited Nursing Assistant program and current Nursing Assistant Certification
Licensure/ Registration/ Certification:
Knowledge, Skills, and Abilities:
ESSENTIAL DUTIES:
(20-50%) Perform functions that support / provide patient care.
Patients are roomed according to rooming process standards
Vital signs and other pertinent physical measurements are obtained and recorded accurately.
Expanded medication history is collected, updated and documented to ensure quality and accuracy of medication list (according to authorized policy and demonstrating proficiency).
Exam rooms and treatment rooms are prepared for examination of the patient and set up for procedures.
Chart prep is completed for patient appointments as indicated by the type of clinic visit and the reason for the appointment
Messages and test results are accurately received and relayed to the appropriate person/location in a manner consistent with clinic practices and/or standards.
Gathers all necessary and appropriate information from a caller and relays information to the appropriate provider for necessary follow-up.
Patient correspondence performed when requested.
Patients are assisted in completing forms when appropriate.
(10-20%) Maintain equipment and keep adequate records
An inventory of instruments and equipment is kept current.
Instruments and equipment are calibrated as needed and maintained in proper working order. All maintenance is documented
(10-20%) Maintaining clinic supplies and ensure they are adequately stocked and well organized.
Stock supply cabinets and rooms and organizes items as needed.
Outdated supplies are removed and disposed of following department procedures.
(10-20%) Performs cleaning and sterilizing procedures to support infection control and OSHA standards.
Prepare and sterilize instruments and equipment according to procedure.
Complete scheduled cleaning requirements for the designated work areas.
Document completion of work to comply with infection control and OSHA standards.
(20-50%) Documentation
Accurately document patient care and education materials, timely and completely in the EHR (electronic health record).
(5-10%) Mentor new colleagues and students (if trained and working in this role)
Demonstrate ability to identify the orientee's learning needs and plan appropriate learning experiences
Demonstrate ability to implement an individualized orientation plan for the orientee
Demonstrate ability to validate clinical competence of orientee
Facilitate development of organizational and prioritization skills of orientee
Serve as a professional role model
Provide feedback and educational opportunities in partnership with leader and/or educator
(5-10%) Other duties as assigned
*Job description rankings/percentages are intended to reflect normal averages over an extended period of time and are subject to daily variances. Quality and efficiency standards should at no time be compromised to meet the average expectations expressed above. Job descriptions are subject to change to accommodate organization or department needs.
ORGANIZATIONAL EXPECTATIONS:
Values
All colleagues are expected to live our values:
Excellence: We strive for the best results and always look for ways to improve.
Compassion: We care and show empathy and respect for each person.
Partnership: We are strongest when we work together and with those we serve.
Integrity: We are open and honest, and we keep our commitments.
Additional Expectations:
Promote a safe work environment.
Maintain regular and timely attendance.
Protect confidentiality.
Timely completion of all mandatory education and organizational requirements (i.e., licensure/certification, Employee Health and Wellness requirements, annual training, etc.)
Coordinate and communicate effectively with patient/care giver, clinicians, and the interdisciplinary team in a timely fashion
Participate in educational and professional development activities and maintains required competencies
Contribute to a supportive and healthy work environment
POPULATION SPECIFIC COMPETENCIES:
Yes No
Does this employee have direct patient contact? X
Departments will need to determine the appropriate competencies in their areas for their specific patient populations documented in the essential duties section.
Examples of items that can be included are:
Identifies expected outcomes for a plan individualized to the patient or situation specific to the needs of the population served.
Communicates effectively with patients, families, and team members.
Integrates practices that supports patient safety, acknowledges variations in populations served.
Anticipates the needs of the population served as well as the unique characteristics of the communities served.
Anticipates the needs of the population in providing culturally responsive care and develops an individualized plan for patients and families.
Critical Job Demands
Section 1: Place an "X' next to ONE of the terms that best describes the frequency for each of the Critical Demands.
Critical Demands N/A
0% Rare
1-5% (Up to a 1/2 hour) Occa
6-33% (1/2 hour to 3 hours) Freq
34-66% (3 to 5 hours) Cont
67-100% (5 to 8 hours)
Standing - Remaining on one's feet in an upright position at a work station without moving about. x
Walking - Moving about on foot. x
Sitting - Remaining in a seated position. x
Squatting - Assuming or maintaining a crouching position with the knees bent. x
Reaching - Stretching out or extending to touch or grasp. x
Lifting - Raising or lowering an object from one level to another (includes upward pulling). x
Carrying - Transporting an object, usually holding it in the hands or arms, or on the shoulder. x
Pushing/Pulling - Exerting force upon an object so that the object moves away/towards from the force. x
Handling/Fingering - (includes typing, computer work, gripping, grasping, and pinching) x
Section 2: Place an "X" next to ONE of... For full info follow application link.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Refer to ID 83327148 when applying |
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