Job Description

Are you looking for something more than that seasonal retail job... look no further! Your local Comcast/Xfinity retail team is growing, and we are adding to it. We are home to one of the fastest-growing and most reliable mobile service providers and are looking for associates who want to be part of our long-term strategy and sales teams. This career opportunity provides awesome job perks and affordable benefits that start on your first day of employment! So why settle for a seasonal position when you can embark on a great career journey with one of the nation's top technology companies?

If you are the go-to person among your peers for technology advice, always staying updated on the latest tech trends, and looking to be part of a fast-growing and fun atmosphere, apply to join our team today and help shape the future of mobile phone sales with Xfinity!

The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to create customized solutions for their home and mobile platforms. As part sales expert and part mobile phone enthusiast, our Retail Sales Consultant consistently exceeds customer expectations.

Retail Sales Consultant Benefits:

Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
401k available after 90 days
Paid training
Free Comcast/Xfinity courtesy services (cable, high-speed internet, etc.)
Paid time off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
Tuition Reimbursement (where applicable)
Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)


Retail Sales Consultant Compensation

Minimum Target Compensation (Base Pay plus Targeted Commission): $25.69/hr
Commission amount based on performance
Uncapped commission structure!
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Retail Sales Consultant Responsibilities:

Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
Achieves sales and customer experience goals and objectives.
Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
Performs operational and administrative tasks.
Partners with customer care to resolve customer issues, as appropriate.
Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
Complies with all company and retail operational policies and procedures.
Completes training requirements and actively engage in team huddles and learning.
Knows and understands sales compensation plan and its key elements.
Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.


Retail Sales Consultant Qualifications:

Open availability for hours/days
High School Degree or equivalent
Technical or similar background and/or high aptitude for technical service
Generally, requires 0-2 years related experience

How To Apply

To apply for this position, contact Cathie LeBlanc at the MassHire Cape & Islands Career Center at 508-862-6128 or CLeBlanc@MAssHire-CapeAndIslands.com.