Open Positions

Position:  Yearbook Sales & Customer Service Representative
Location:  Sedalia, MO
Job Id:  3935-B20083
# of Openings:  1
Sales / Customer Service Representative for Yearbooks
 
Location: Sedalia, Missouri
 
Brand: School Annual (www.schoolannual.com)
 
Through direct marketing via mail, telephone calls, website inquiries, response cards, etc., the representative is responsible for increasing sales in both their specific territory and for the team as a whole within the goals and guidelines set by management for accountability.  External communications will include, but will not necessarily be limited to public and private school teachers, administrators, parent/student organizations, photographers, territory representatives, and private individuals.
 
Customer service is provided on orders from order entry through the post-shipment time frame with interaction between the customer, representative, manufacturing, and accounting.  Internal communications will include, but will not necessarily be limited to other representatives of the Sales and Customer Service team, Information Systems, Accounting, Manufacturing, Marketing, and Management.
 
JOB REQUIREMENTS/SPECIFICATIONS: 
 
Minimum education required is a high school diploma or GED.  Must read, write, and communicate in English as it relates to this position.  An associate’s or college degree is preferred.
 
Bi-lingual in Spanish would be preferred.
 
Office experience in dealing with international customers and shipping documentation not a requirement, but would be beneficial.
 
Must have a working knowledge of basic office procedures, including keyboarding.
 
Knowledge or experience with a CRM software package, or customer database software is preferred.
 
Knowledge of basic accounting functions would be helpful, but not required.
 
Good communicator with pleasant telephone voice.
 
Proven sales experience is required; inside sales experience preferred.
 
Celebrating over 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.
Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3399.
Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Apply for this Position
Go back to the job list

Jostens provides products, programs and services that help our customers celebrate moments that matter. Our mission is to Capture. Celebrate. Inspire. We extend our mission to working with our valued suppliers to partner with us to provide keepsakes designed to help consumers capture and celebrate moments that matter, and inspire them for a lifetime. The Jostens team is passionate about living and practicing our values, our Code of Conduct, and our commitment to sustainability in every interaction.

Every member of the Jostens team is accountable to customers and suppliers to act with integrity and responsibility, to respect and recognize and to embrace change. We believe that living our values is required to earn customer loyalty and meet the expectations of all our stakeholders.

It is through our mission and values that Jostens conducts all business with respect to the customers we serve and the communities in which we work.